Terms of Sale for Consumers

DISPATCH POLICY

While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 48 hours from the Order date. If we are unable to dispatch your order within 3 working days, we will contact you by telephone or e-mail with an estimated dispatch date and offer you the option of cancelling the order.

PRICES AND TAXES

The price shown for the goods excludes postage and packing unless specifically stated. The charges for postage and packing are shown in the Checkout once you have entered the method of delivery and before you are asked to confirm the order. The price you pay will include VAT.

CANCELLATIONS AND RETURNS

If you are not satisfied with the goods you have a right to cancel the contract, return the goods and receive either a full refund of your monies or replacement goods. The detailed information on how to cancel the order and return goods to us is provided here. Please send an e-mail to us before you return goods, telling us that you intend to return the goods and why.

COLOURS

The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

CONFIDENTIALITY

We do not process or store any sensitive information such as credit/debit card details, only details such as name, addresses, email address and optionally, date of birth. All financial details such as credit/debit card details are processed by 'Paypal' or `Nochex` over a secure, encrypted connection.

INDEMNITY

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

JURISDICTION

The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

CONSUMER RIGHTS

None of the above Terms and Conditions affects your statutory consumer rights.